Customer Enablement Manager
Company: VirtualVocations
Location: Kenosha
Posted on: April 5, 2025
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Job Description:
A company is looking for a Customer Enablement Manager.
Key Responsibilities
Guide customers through onboarding and training to ensure
understanding of the platform's features
Develop training materials and lead sessions to enhance product
education and adoption
Provide technical support, troubleshoot issues, and act as the
primary contact for customer inquiries
Required Qualifications
2+ years of experience in a technical customer-facing role,
preferably in software implementation or support
Bachelor's degree in Computer Science, Information Technology, or a
related field, or equivalent experience
Experience with customer support platforms (e.g., Salesforce,
Zendesk, Intercom, Gainsight)
Strong technical aptitude with the ability to guide customers
through API and integration setups
Familiarity with SaaS business models and customer lifecycle
management
Keywords: VirtualVocations, Wauwatosa , Customer Enablement Manager, Executive , Kenosha, Wisconsin
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